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Reviews for Raintree Apartments

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Posted On: 1/2/2018

Heat

I am so thankful to our Property Maintenance Manager Rigo. He came in and found out why my heat was not working. Cause the good Lord knows it is freezing out side. I am very impressed by that. Most managers would have sent someone but he said since the guys were busy He would come take care of us. That shows true leadership. May God continue to bless and keep Rigo and His family and the entire Management Staff of Raintree.
By: Lu-Ann Downes   
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Posted On: 10/3/2017

Paying Rent

I'm having a terrible time paying rent the system has me blocked and I can't get my rent paid on time , something has to give reset my ability to pay online please so I won't be charged late fees
By: Roger Parks     Verified Resident
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Posted On: 9/13/2017

Peaceful living

Friendly staff, property clean, maintenance gets things fixed in a timely manner, and very pet friendly! Very happy living here.
By: Anonymous     Verified Resident
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Posted On: 8/31/2017

Terrible service

Ac is broken and they told me they'll get to it when they get to it I have a 7 month old son and it's so hot in the apartment very upset with the staff
By: Anonymous     Verified Resident
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Posted On: 4/18/2017

Just

It's good property Just for the Maintenance Supervisor he need classes customers service hi has a bad attitude the oder 2 guys it's okay and new personal in the office.
By: Anonymous   
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Posted On: 11/17/2016

Amazing staff

The ladies in the office are amazing. The manager Vanessa is very much pro resident and cares about us. My work orders are done on time and I couldn't ask for more. Keep up the good work guys. And thank your maintenance team for a job well done.
By: Rudy     Verified Resident
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Posted On: 10/12/2016

Customer service ROCKS

I had a horrible day at work today I came to the office because I had a service request. I was frustrated at the world and took off on the manager. I can't believe she just stood there listening to me and let me vent and then she said the kindest words to me . I can't believe how mean one can be at times but it takes a real human to make you see things as they are. I love you guys.. You are amazing and keep caring about us. We do appreciate it even though we don't voice it at times.
By: Dana     Verified Resident
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Posted On: 10/11/2016

We love it here

I have lived here going on five years. Have always been taken care of. The girls in the office are the sweetest and they go beyond what I expect to help me. Vanessa is so friendly and personal, I am glad she is part of our family
By: Melissa Rymner     Verified Resident
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Thank You Melissa for your kind words! Our residents are our priority and we appreciate you. Please let us know if there is anything we can do to make your stay with us a more comfortable and enjoyable one.

Overall Rating

4.5 out of 5 stars

Ratings By Category

Parking
5 out of 5 stars
Maintenance
4 out of 5 stars
Staff
4 out of 5 stars
Value
4 out of 5 stars
Location
4.5 out of 5 stars
Noise
4.5 out of 5 stars
Amenities
4 out of 5 stars

Testimonials

  • Raintree Apartments
    3300 Rollingbrook Drive, 
    Baytown, TX 77521
    (281) 428-1385
  • Office Hours

    Mon-Fri: 08:30 AM-05:30 PM
    Saturday: 10:00 AM-05:00 PM
    Sunday: 01:00 PM-05:00 PM